eVM Core Expression Archive

Polite requests at work

• Would you be able to check the delivery status? - Polite request to check the delivery status.
• I might be running late. - I will be late.
• I am with you, but it is outside the plan. - Soft disagreement. Reason: it is outside the plan.

• Note: Would you be able to check the delivery status? Please reply.
• Message: I might be running late. I can call you back. I will check the delivery status by the end of the day.

• What action is needed? Choices: (a) check the delivery status (b) move the appointment to Friday (c) fix the billing issue
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Soft disagreement and alternatives

• Could you please call me back when you have a moment? - Polite request to call me back.
• Thanks for the heads-up. - Thanks for telling me early.
• I get it, but the room is not available. - Soft disagreement. Reason: the room is not available.

• Message: Could you please call me back when you have a moment? Please reply.
• Reminder: Thanks for the heads-up. I can switch the time. I will call me back after lunch.

• What action is needed? Choices: (a) call me back (b) replace the item (c) extend the deadline
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Apologies and quick fixes

• Is there any chance you can approve the request? - Polite request to approve the request.
• Can we touch base? - Can we talk briefly?
• Maybe, but the budget is limited. - Soft disagreement. Reason: the budget is limited.

• Email: Is there any chance you can approve the request? Please reply.
• Note: Can we touch base? I will stop by later. I will approve the request this afternoon.

• What action is needed? Choices: (a) approve the request (b) pause the service (c) add an extra seat
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Scheduling and planning

• Would it be possible to add a note to the file? - Polite request to add a note to the file.
• Just to clarify. - I want to make it clear.
• I hear you, but that might delay the order. - Soft disagreement. Reason: that might delay the order.

• Reminder: Would it be possible to add a note to the file? Please reply.
• Email: Just to clarify. I will send a quick reply. I will add a note to the file today.

• What action is needed? Choices: (a) add a note to the file (b) confirm the delivery window (c) share the meeting notes
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Follow-ups and reminders

• Could I ask you to open a ticket? - Polite request to open a ticket.
• I did not mean it like that. - I did not want to sound rude.
• I am not sure that will work because we need a second opinion. - Soft disagreement. Reason: we need a second opinion.

• Text: Could I ask you to open a ticket? Please reply.
• Text: I did not mean it like that. I will confirm soon. I will open a ticket by the end of the day.

• What action is needed? Choices: (a) open a ticket (b) share the meeting notes (c) approve the request
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Workplace updates

• Do you mind if I set up a time? - Polite request to set up a time.
• I will keep you posted. - I will update you.
• That makes sense, but the store is closing soon. - Soft disagreement. Reason: the store is closing soon.

• Note: Do you mind if I set up a time? Please reply.
• Message: I will keep you posted. I can stay late. I will set up a time after lunch.

• What action is needed? Choices: (a) set up a time (b) email me the details (c) share the update
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Social reactions and empathy

• When you have time, could you confirm the pickup? - Polite request to confirm the pickup.
• I am not sure about that. - I politely disagree.
• I see your point, but the doctor is not available. - Soft disagreement. Reason: the doctor is not available.

• Message: When you have time, could you confirm the pickup? Please reply.
• Reminder: I am not sure about that. Let us plan a new time. I will confirm the pickup this afternoon.

• What action is needed? Choices: (a) confirm the pickup (b) open a ticket (c) follow up with the client
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Misunderstandings and clarification

• I was hoping to pause the service. - Polite request to pause the service.
• Let me think it over. - I will consider it.
• I am with you, but we already sent it. - Soft disagreement. Reason: we already sent it.

• Email: I was hoping to pause the service. Please reply.
• Note: Let me think it over. Thanks for checking. I will pause the service today.

• What action is needed? Choices: (a) pause the service (b) change the reservation (c) move the pickup time
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Feelings and tone

• I was wondering if you could check the balance. - Polite request to check the balance.
• No worries. - It is okay.
• I get it, but I am already booked. - Soft disagreement. Reason: I am already booked.

• Reminder: I was wondering if you could check the balance. Please reply.
• Email: No worries. I will call after 5. I will check the balance by the end of the day.

• What action is needed? Choices: (a) check the balance (b) update my address (c) move the appointment to Friday
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Complaints and solutions

• Would you be able to add an extra seat? - Polite request to add an extra seat.
• Could you do me a favor? - Please help me.
• Maybe, but it could cause a mistake. - Soft disagreement. Reason: it could cause a mistake.

• Text: Would you be able to add an extra seat? Please reply.
• Text: Could you do me a favor? I appreciate the heads-up. I will add an extra seat after lunch.

• What action is needed? Choices: (a) add an extra seat (b) move the pickup time (c) set up a time
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Offers and help

• Could you please check the policy when you have a moment? - Polite request to check the policy.
• I am tied up right now. - I am busy now.
• I hear you, but we need a signature. - Soft disagreement. Reason: we need a signature.

• Note: Could you please check the policy when you have a moment? Please reply.
• Message: I am tied up right now. Let me get back to you. I will check the policy this afternoon.

• What action is needed? Choices: (a) check the policy (b) call me back (c) verify the payment
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Phone calls and voicemail

• Is there any chance you can set up direct deposit? - Polite request to set up direct deposit.
• I am swamped. - I am very busy.
• I am not sure that will work because the system is down. - Soft disagreement. Reason: the system is down.

• Message: Is there any chance you can set up direct deposit? Please reply.
• Reminder: I am swamped. I can help with that. I will set up direct deposit today.

• What action is needed? Choices: (a) set up direct deposit (b) refund the charge (c) add a note for the driver
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure

Meeting changes

• Would it be possible to move the pickup time? - Polite request to move the pickup time.
• I will take a rain check. - I cannot do it now.
• That makes sense, but it is after the deadline. - Soft disagreement. Reason: it is after the deadline.

• Email: Would it be possible to move the pickup time? Please reply.
• Note: I will take a rain check. Thanks for letting me know. I will move the pickup time by the end of the day.

• What action is needed? Choices: (a) move the pickup time (b) adjust the order (c) email me the details
• Is the tone polite or direct? Choices: (a) Polite (b) Direct (c) Not sure